NewsEducationEducation NewsPublic Services Management Update: On SundayWednesday 05 May 1993 19:02 EDTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popoverIn the Independent on Sunday: we are all customers now, but what about compensation for dissatisfied users of public services?Join our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments
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