The aircraft had taken off from Denver and was en route to Los Angeles when the incident occurred.
John Dean, CEO and co-founder of WindBorne Systems, said one of his company's weather balloons was likely responsible for the damage.
Dean reported his preliminary findings to both the NTSB and FAA, stating his balloons are designed to not pose a risk to human life.
WindBorne Systems has implemented immediate changes to minimize balloon time between 30,000 and 40,000 feet and is developing new avoidance technology and hardware designs.