Ryanair says passengers are ‘suffering’ in 2.5 hour queues due to Portuguese border control delays
Ryanair blasts Portuguese border control over traveller queues
- Ryanair has criticised Portuguese border control for staff shortages at airports like Faro, Lisbon, and Porto, leading to long delays and missed flights for passengers.
- The airline reported that over 270 passengers have missed flights in the past two weeks due to border control delays, with some facing waits of up to 2.5 hours.
- Ryanair's COO, Neal McMahon, described the staff shortages as "unacceptable" and called on the Portuguese government to urgently address the issue to prevent further disruptions during the summer season.
- Faro Airport recently announced the rollout of e-gate access for British arrivals, but passengers report continued long queues at border control.
- Portugal’s PSP police force announced it would deploy 500 new officers to boost border control in Portuguese airports by July, hoping to fix the issue amid the summer tourist boom.