Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Martin Lewis explains all you need to know about Christmas returns and the difference between faulty vs unwanted items

Can you return a wrong Christmas present? Martin Lewis shares your rights
  • Martin Lewis, founder of Money Saving Expert, appeared on This Morning to explain consumer rights regarding returning Christmas presents.
  • He clarified the distinctions between return policies for items purchased in-store and those bought online.
  • Lewis also differentiated between returning products that are faulty and those that are simply unwanted.
  • He advised consumers to test expensive presents before gifting them to ensure they are working correctly.
  • This recommendation aims to prevent issues with faulty items once the exchange period has expired.
In full

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in